Support Center

We're here to help you get the most out of your Lets Ball USA experience

Contact Support

Email Support

For general inquiries and support

In-App Support

Get help directly in the mobile app

Profile → Settings → Help & Support

Frequently Asked Questions

How do I join a game?

What is included in Premium Membership?

How are games recorded?

What if I need to cancel my spot?

What should I bring to a game?

How do player ratings work?

Can I create private games?

What are the refund policies?

Need More Help?

Our support team typically responds within 24 hours. For urgent game-related issues, please call the phone number provided in your game confirmation email.

Support Hours: Monday - Friday, 9 AM - 6 PM EST